BUPA and ACCC Action
The ACCC has announced it is taking legal action against Bupa Health Insurance for contraventions of the Australian Consumer Law.
In some instances, Bupa incorrectly assessed claims belonging to two sub-categories of hospital and medical claim types between May 2018 and August 2023.
A Fact Sheet summarising the agreement between the ACCC and Bupa Health Insurance is available to download.
Bupa has also responded to the action with a public statement of apology.